488/292 Bobae Tower 1, Pomprab, Bangkok 10100

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

EMS Thai domestic post service is already calculated into the product price and there will be no additional shipping charges. What you see is what you pay. No surprises.

Which payment methods are accepted in the Online Shop?

Currently we only allow Direct Bank Transfer to our account. We will add additional options in the future upon customer’s requests.

How long will delivery take?

It usually takes 1-2 business days for EMS packages to arrive. These packages are trackable in the Thai Postal website as well

How secure is shopping in the Online Shop? Is my data protected?

Yes, we are using a secure SSL certificate for keeping you information secures. Also as payment are made through bank transfer there is no credit card involved.

What exactly happens after ordering?

After placing your order, the order will be on hold until completing the payment. If payment received Sun-Thu, orders will ship the order the next day. Payments received Fri-Sun, orders will be shipped on Mon.

Do I receive an invoice for my order?

Yes, after placing your order, you will immediately get an online invoice with all details. Please keep the order No. for any future reference.

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